Following the Huawei P30 Pro’s overwhelming response to its launch in India, Huawei is announcing a new VIP-level service for these customers across India. These VIP perks will also be available to customers of the Huawei Mate 20 Pro.
Huawei P30 Pro and Huawei Mate 20 Pro
Those with either device can take advantage of priority service whether they contact a service center or a Huawei repair location. There is even a dedicated toll-free number for VIP customers to reach the Huawei Contact Center. Those who require service will also be offered free pick and drop service across India.
India is a very important market for Huawei and such services are the perfect embodiment of our commitment to providing only the very best experience to the Indian market. We would like to further enhance the overall experience of our premium products with exclusive offers like this.
"Customer delight and satisfaction forms the core of our very DNA, be it in terms of product innovation of service delivery”, says Tornado Pan, Huawei’s Brand Manager for India. "The VIP service is yet another step in our part to provide the best-in-class service to our esteemed customers across India.” Any tier of the Huawei P30 Pro is eligible for VIP service within the phone’s factory warranty period.
It makes sense for Huawei to offer this level of service with its most premium smartphones. It also gives the brand an advantage over other top-tier contenders.